Some of the activities provided by our multiservice centre
Telesurvey is an outsourcing company who can manage remotely the client company’s telephone exchange. This innovative solution helps slenderize organisation and staff management issues. Telesurvey is also active on public holidays and thus delivers a more comprehensive service at no extra costs.
Our Innovation, Digital, and Market Research divisions cater to companies’ needs by offering custom-made solutions as back up for other activities such as online booking and e-commerce platforms. We make the most of quantitative and qualitative methods in order to deliver against the best customer experience possible.
Telesurvey employs qualified operators for the monitoring of social media pages, blogs, or business chatrooms. Furthermore, we can offer timely assistance to the users of business web platforms thanks to unique services such as “call me back” and “call me now”. This service is available during daytime but can run 24 hours a day.